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Google My Business API report Insight return empty array

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
 

I got an issue about google my business api report insight (https://developers.google.com/my-business/content/insight-data) I start developing tools for this API few day ago (May 29, 2017) and this past days(june 4 2017) i start receiving empty array in this api calls even my location is already verify. this is my sample call in the api using this urlmybusiness.googleapis.com/v3/account_name/locations:reportInsights

{
 "locationNames": [
       "accounts/accouunt_name/locations/515414031790130083",
 ],
"basicRequest" : {




     "metricRequests": [
        {
          "metric": "QUERIES_DIRECT"
        },  
       {
          "metric": "QUERIES_INDIRECT"
        },  
     ],
     "timeRange": {
          "startTime": "2017-01-01T01:01:23.045123456Z",
          "endTime": "2017-05-11T23:59:59.045123476Z",
     },
 },
}


Even in https://developers.google.com/oauthplayground it alway return "{}" empty array.
1 Expert replyverified_user

Re: Google My Business API report Insight return empty array

Google Employee
# 2
Google Employee

Hi @Courtney R,

 

Please confirm us if is this a issue only with this particular location or with your other locations as well?

 

Thanks,

The Google My Business API team

Google My Business API report Insight return empty array

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

This is for all requests. Verified locations on personal accounts and business accounts.  There is data when we pull a report manually through the new 'download insights!' Button. So it is not an issue with the location not having data because the brand I work with has hundreds of locations and ad spend going to the listings. 

Google My Business API report Insight return empty array

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I also run into this issues with my client's GMB account. Please let me know if you have resolved this issue. Thanks in advance

Google My Business API report Insight return empty array

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Still nothing resolved waiting on a response from the api team :) we're trying other work arounds but still nothing. 

Google My Business API report Insight return empty array

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

@Shalini S good morning.

Any update here?, I have the same issue...

 

Re: Google My Business API report Insight return empty array

Google Employee
# 7
Google Employee

Hi @Courtney R, @Hieu N & @Jesse A,

 

Our team is look into this. I'll let you know as soon as they have an update for you. Thanks for your patience!

 

Thanks,

Shalini, Google My Business API team

Google My Business API report Insight return empty array

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Thank you! It was so random everything was working perfect then bam :) I appreciate the quick attention. 

Google My Business API report Insight return empty array

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi @Courtney, could you share with me what have you done to get it work?

 

Mine is still returning nothing :( so I guess I'll wait for final confirmation by GMB API Team. 

 

Thank you.

Google My Business API report Insight return empty array

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

We are still getting empty results so no solutions/fixes yet :) GMB team will get it sorted I'm sure they're great!