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GMB API: Changing Review ID

[ Edited ]
Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

I'm using the GMB API to fetch reviews and am finding that the ReviewID in the response for any given review has recently changed from one day to the next. Is this expected behavior?

1 Expert replyverified_user

Re: GMB API: Changing Review ID

[ Edited ]
Google Employee
# 2
Google Employee

Hi @Jason B,

 

No, the reviewId is a unique identifier and it shouldn’t be changed. Please double check and let us know if you are still seeing the same behaviour?

 

Thanks,

The Google My Business API team

GMB API: Changing Review ID

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

I'm seeing this behavior for multiple reviews across several GMB pages. How can I provide you the details privately?

 

Thanks!

Re: GMB API: Changing Review ID

Google Employee
# 4
Google Employee

Hi @Jason B,

 

We have sent you a separate email for more information about your issue. Please reply directly to that email.

 

Thanks,

The Google My Business API team

GMB API: Changing Review ID

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi @Shalini S

 

We noticed the same issue happened on a few pages (the reviewID changed for all their reviews, happened at least twice for one account in the last week). Is this expected?

 

Thanks,

Ajith

GMB API: Changing Review ID

Follower ✭ ☆ ☆
# 6
Follower ✭ ☆ ☆

Its continued to happen intermittently for us to the point that we no longer rely on the ID being unique. 

GMB API: Changing Review ID

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

@Ajith T @Jason B

 

We also had this issue, and were thinking of using something else for unique identification for the reviews (e.g. hash of createdAt date). How did you get around this?

 

Thanks!