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For developers who are using the Google My Business API to manage locations
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Fake Negative Reviews

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

A former customer is leaving fake reviews filled with falsehoods. What can we do? 

 

This person paid for one month, then did not renew the service and wanted free work to be done or threatened he would leave a negative review. His own business is tanking because of his incompetence and he just wants to be spiteful to the people that can actually help him. 

 

Any ideas? How do I explain to Google the problem> 

1 Expert replyverified_user

Re: Fake Negative Reviews

Google Employee
# 2
Google Employee

Hi @Josh M,

 

We suggest you please check out this article on how to flag and fix inappropriate reviews.

 

Thanks,

The Google My Business API team