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Fake Negative Review posted by seller of Google page placement company

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Donna Paton

Principal Broker

 

Paton Real Estate LLC

8300 Boone Blvd

Suite 500

Vienna, VA 22182

 

(703) 749-0004 

 

https://www.google.com/maps/place/Paton+Real+Estate/@38.9171178,-77.2340337,17z/data=!4m5!3m4!1s0x89...

 

A few days ago, I received a sales call from MoPro. I listened for a few minutes and told the caller that I am not buying their services at this time. The caller then transferred me to her manager who was very aggressive. I again said I was not buying at this time. He became angry and irate. He raised his voice and said something very rude and hung up the phone.  Maybe two minutes later, I received a 1 star Google review from a fake "Harold Kingstin".  We have never met anyone by this name and a search proves there is no such person in our area.  I knew immediately that this was done by the nasty MoPro salesperson.

 

Today, I received another call from MoPro from the same salesperson. She said she was calling because she received a call from me asking for better placement on Google!  (Wrong.) I told her that I am not interested. She said she would put her manager on the phone. This time I stopped her and told her what happened. She hung up.

 

Can someone at Google please remove this 1 star review shown here?

https://business.google.com/u/0/b/100701059286312209271/reviews/l/05917495432184673113/r/14134370447...

 

Thank you,

Donna Paton

Paton Real Estate, LLC

2 Expert replyverified_user

Fake Negative Review posted by seller of Google page placement company

Top Contributor
# 2
Top Contributor

@Donna P

 

sorry Donna

but your provided link is of no worth as we can't open it unless being signed is "as you".

 

But I have an other link to your buisness asit is https://goo.gl/maps/BdwjZUG3oZt 

 

This link doesn't yet show any reviews at all.

 

Maybe the scammers have deleted the bad review.

 

Finally: you should consider to claim the listing through the link I provided you.

YOu will have google supporting you with any issues regarding the actual listing only if 

https://goo.gl/maps/BdwjZUG3oZt is verified - actually it isn't

 

_________________________________________________________________________________

Attention: Google decided in their fathomless wisdom changing in March 2017 their system of notifications about new threads or responses in the GMB forum to a very worst behavior. This way they corrupted my workflow entirely. Don't expect I will notified about any new response by you on my posting here unless you're using the mentioning functionality on your new response - mentioning me per " @[my name]"

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Fake Negative Review posted by seller of Google page placement company

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello! I have received a fabricated review on my company Tea Party Castle from another company that I gave a negative review after a terrible experience. (I figured out it was this company after seeing that the reviewer only had 2 reviews, one was the fake review for my company and one was a 5 star review for the company in which she is employed. I then called the company and left her a VM to let her know I know where this review came from and I would appreciate it be removed immediately. Is there any way I can handle this without the reviewer removing it?

Re: Fake Negative Review posted by seller of Google page placement company

Google Employee
# 4
Google Employee

Hi @Donna P & @Proud M,

 

We suggest you please check out this article on how to flag and fix inappropriate reviews.

 

Thanks,

The Google My Business API team