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500 internal error from accounts.locations.list, Help?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

We have been interacting with a location but now the accounts.locations.list request for particular account responds with

{
"error": {
"status": "INTERNAL",
"message": "Internal error encountered.",
"code": 500
}
}

Thanks,

Ratnesh

 

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Ratnesh P
June 2016

Re: 500 internal error from accounts.locations.list, Help?

Google Employee
# 6
Google Employee

Hi @Ratnesh P,

 

The issue about the 500 Internal Server Error you received when listing the locations for the specified account involving duplicate locations should have been fixed. Please report back to us if you are continuing to see these errors.

 

Thanks,

Terry

View solution in original post

Re: 500 internal error from accounts.locations.list, Help?

Top Contributor
# 2
Top Contributor
Most likely to be a temporary application error as the status code suggests.
Try again later?
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Re: 500 internal error from accounts.locations.list, Help?

Google Employee
# 3
Google Employee

Hi @Ratnesh P,

 

Can you please provide us with a specific account_name for the account in which you are experiencing this 500 Internal Server Error when listing the locations?

 

Thanks,

Terry

Re: 500 internal error from accounts.locations.list, Help?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi Terry,

We are experiencing 500 Internal Server Error for account_name '101586720372058221064'.

https://mybusiness.googleapis.com/v3/accounts/101586720372058221064/locations

Thanks,
Ratnesh

Re: 500 internal error from accounts.locations.list, Help?

Google Employee
# 5
Google Employee

Hi @Ratnesh P,

 

We are aware of this issue you reported with your specific account_name for experiencing the 500 Internal Server Error when listing locations. We will notify you on this thread when this issue has been fixed. Please stay tuned for updates and thanks for your patience!

 

Thanks,

Terry

Marked as Best Answer.
Solution
Accepted by topic author Ratnesh P
June 2016

Re: 500 internal error from accounts.locations.list, Help?

Google Employee
# 6
Google Employee

Hi @Ratnesh P,

 

The issue about the 500 Internal Server Error you received when listing the locations for the specified account involving duplicate locations should have been fixed. Please report back to us if you are continuing to see these errors.

 

Thanks,

Terry

Re: 500 internal error from accounts.locations.list, Help?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thanks Terry