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In Page Analytics perpetually "Fetching data..."

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# 1
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In-page Analytics doesn't seem to be working for me.  I'm trying to get a report on only a single day that has a couple thousand hits.  The website is public, HTTPS, and the View Settings in GA match the website exactly.  All other GA functions are working great.

 

In the embedded analytics mode, I perpetually see "Fetching data...", and no data appears.  (I've waited an hour or so.)

 

In full view, the statistics header appears in both Chrome and Firefox, but no overlay appears.  I can get neither the bubbles nor the heatmap to show up.

 

The "Browser Size" overlay works great in both modes.

 

Any ideas on what might be wrong?

Re: In Page Analytics perpetually "Fetching data..."

A T
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# 2
A T
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Hi,

Can you try with the extension: https://chrome.google.com/webstore/detail/fnbdnhhicmebfgdgglcdacdapkcihcoh

Best Regards,
GA Guru.

'Star' or 'Accept as Solution' if it helped.

Re: In Page Analytics perpetually "Fetching data..."

A T
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# 3
A T
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Re: In Page Analytics perpetually "Fetching data..."

[ Edited ]
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# 4
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I do have the extension installed and it appears to be working.

 

ga-overlay.png

 

I do not see any colors/bubbles overlayed on the website when I hit the colored icon.  I have tried it on multiple pages for the site, all report zero clicks.

 

I have double-checked the View Settings.  The Website's URL box is properly set to HTTPS and the URL matches that in my browser's address bar exactly.  There is no default page.

Re: In Page Analytics perpetually "Fetching data..."

A T
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# 5
A T
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Please try:

cache clear.
incognito mode.
try IE too.