2.5K members online now
Discuss discrepancies between AdWords and Google Analytics data, linking AdWords and Google Analytics, importing your goals/Ecommerce transactions into AdWords, and setting up Remarketing
Guide Me

How can I contact Google about Google Analytics?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



The tracking code on our website had an error and it didn't record for two months. Unfortunately, we desperately need this information for our reporting.


I have posted here before, but it would be ideal to speak with someone directly about this and check if we can retrieve this information.



1 Expert replyverified_user

Re: How can I contact Google about Google Analytics?

Top Contributor
# 2
Top Contributor
Hi :-)
Unfortunately data that is lost/missing due to installation errors, website coding errors, incorrect filters applied to Views and similar is not recoverable.

Depending on what type of data you need. maybe you could look to your site server logs provided by your site hosting for some of the information.
Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here