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Help with In-Page Analytics

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# 1
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Couple questions about using In-Page Analytics.  I use the Chrome extension and it seems to be working ok but a couple things are confusing.  Please let me know about the following:


1- The %'s that show don't add up to 100.  Why is that?


2- I ran a report to view stats from March 1-31.  If I changed a link during that span, do the stats get lost?  For example, if the product in slot A is changed 3 times during that period, what would the stats show for slot A?


3- How reliable are the stats?  It shows that no one clicked our Contact Us link on the home page for a full month yet we get emails from that link every day.  Seems a little strange.


Thank you in advance for your help!