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Conversions not tracking across domain

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# 1
Visitor ✭ ✭ ✭

Hi,

 

I have AdWords sending users to a page on abc.com which links to our web app on xyz.com. Universal analytics is configured on both sites (same account, separate properties) and I'm trying to use xyz.com goal completions as AdWords conversion metrics.

 

I can see xyz.com's events/goal completions correctly in GA and I have set up cross domain tracking with autoLink, referral exclusions etc.

 

My issue is that AdWords isn't recognising any conversions and in GA the source of the goal completions is showing as 'direct'.

 

I have read through various cross-domain tracking topics but haven't found what I'm missing so I would really appreciate some help.

 

Thanks,

Lloyd

1 Expert replyverified_user

Conversions not tracking across domain

Top Contributor
# 2
Top Contributor

Hi :-)

Universal analytics is configured on both sites (same account, separate properties)

 

For cross domain tracking to work, both sites must be using the same Property. Cross domain tracking cant occur between different properties.

Bronwyn Vourtis, Google Analytics Top Contributor
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