2.6K members online now
Discuss discrepancies between AdWords and Google Analytics data, linking AdWords and Google Analytics, importing your goals/Ecommerce transactions into AdWords, and setting up Remarketing
Guide Me

Analytics property transfer

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


Our client is trying to access their Analytics account and they can not remember the account credentials and don't recall who created the account.


Is it somehow possible to transfer the account to a different email address (Google Account) that they do have access?


Any help regarding this would be greatly appreciated.


Thank you!

1 Expert replyverified_user

Analytics property transfer

Top Contributor
# 2
Top Contributor

Hi Colin :-)
Sorry to hear your client is having access issues.

Sounds like they will need to try an account recovery. This may not necessarily get them admin access at the GA Account level but at the very least will allow them to view the historical data.

To recover the account, there is a comprehensive post by Niall in the following thread on how to go about doing this (its the one marked as best answer)

In keeping with the Advertiser Community Guidelines, please do not request help outside of the Advertiser Community. You do have the ability to edit your post to remove the email addresses from it for safety, privacy and security reasons.



Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here