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Analytics freezes everyday

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# 1
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Analytics freezes late afternoon then returns back to normal later on in the day - but I need to be able to access correct data 24/7. 

 

Is it bot filters that cause it?  How can I stop it happening? It happens everyday around 5/6pm.  Is there a better Google service we can use other than the basic Google Analytics?

 

Thanks in advance,

Tony

1 Expert replyverified_user

Analytics freezes everyday

Top Contributor
# 2
Top Contributor

Hi :-)
24-48hrs processing latency is regarded as quite normal and not an issue.
Often you will get data on the current day however its not a 'given'.

 

Accounts that send more than 200,000 sessions per day to analytics will also result in reports only being refreshed once per day

 

More info on this can be found in the help docs

https://support.google.com/analytics/answer/1070983?hl=en#DataProcessingLatency

and the dev docs

https://developers.google.com/analytics/devguides/collection/analyticsjs/limits-quotas

 

You may want to possibly look into analytics 360, there is a comparison chart re data freshness

on the following linked page

https://support.google.com/analytics/answer/7084038?hl=en&ref_topic=2430414

Bronwyn Vourtis, Google Analytics Top Contributor
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Analytics freezes everyday

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# 3
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The thing is it's only been happening in the last week. 

 

Also you wouldn't happen to know roughly how much analytics 360 costs?  As it could be way off our budget.

Analytics freezes everyday

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# 4
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I've always got it within a few hours and my sesssions are nearer to 50,000 per day so nowhere near the 200,000 per day mark so still confused as to why this is happening

Analytics freezes everyday

Top Contributor
# 5
Top Contributor

If you have a look at the chart on the linked page

https://support.google.com/analytics/answer/7084038?hl=en&ref_topic=2430414

It simply says within 24hrs  or less for 200,000 or less sessions per day.. without guarantee.

I'm not sure about analytics360 however i have a feeling its around the $150,000usd per year mark

Bronwyn Vourtis, Google Analytics Top Contributor
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Analytics freezes everyday

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# 6
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Great thank you!

 

Lastly would you happen to know whether 'Enhanced Data Freshness' in 360 is guaranteed to update data within the specified 10min-1hr it states as if it doesn't then what's the point in paying for it? 

Analytics freezes everyday

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# 7
Top Contributor

I dont know. I don't know a huge amount about 360. 


It would be best if you contact Google

https://www.google.com/analytics/contact-us/

or one of their

Sales Partners

https://www.google.com/analytics/partners/search/services?certification=300&certification=390&geo=&q...

they would be able to give you current and correct answers to your questions :-))

 

Bronwyn Vourtis, Google Analytics Top Contributor
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