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0 sessions but >10 unique pageviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

We're finding some curious metrics in custom reports.

 

We've split several custom type dimensions and subdimensions such as:

* Dimension 1

* Dimension 2

- dimension 2A

- dimension 2B

- dimension 2C

* Dimension 3

 

While filtering sessions and unique pageviews for Dimension 2, we get:

- dimension 2A: 110 sessions, 135 unique pageviews

- dimension 2B: 1 sessions, 22 unique pageviews

- dimension 2C: 0 sessions, 13 unique pageviews

 

GA code is properly set, checked with tag assistant. And we found same metrics in other dimensions (i.e.: dimension 5B)

 

How come we get 0 sessions and 13 unique pageviews? Is the session metric attached to the first page type the user starts? i mean, we all know:

 

Page A -> Page B -> Page A = 2 unique pageviews, 3 total pageviews and 1 session

 

but if Page A is set for Dimension 1C, and page B for dimension 2C, that will explain why we get 0 sessions while filtering for dimension 2? so:

 

Page A (Dimension 1C) -> Page B (Dimension 2B) -> Page A (Dimension 1C) 

 

We'll get:

filtering Dimension 1 type:

1 unique pageview

2 total pageviews

1 sessions

 

filtering Dimension 2 type:

1 unique pageview

1 total pageviews

0 sessions

 

Does this make any sense? Smiley Frustrated

 

 

 

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Kukoa K
July

0 sessions but >10 unique pageviews

Top Contributor
# 5
Top Contributor

Yes, you have the scenario correct. When looking at pages (or hit-scoped dimensions), ignore the sessions metric and use unique pageviews instead.

 

Mike Sullivan, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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0 sessions but >10 unique pageviews

Top Contributor
# 2
Top Contributor

"Filter" or Segment"? A lot of people think a segment is a filter - it is not the same. You said "filter"...did you actually use a segment? That would return all pageviews in all sessions that included the specific dimension value.

Mike Sullivan, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

0 sessions but >10 unique pageviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yep, we filter, not segment... While filtering data inside a report's widget:

 

Selecting 'only show' 'type of page' 'exact match' = 'dimension 2'. We get the dimension 2 list: dimension 2A, dimension 2B and dimension 2C.

0 sessions but >10 unique pageviews

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

well.. 2 considerations...

 

1.- although i've selected the GA reports section, i see the post appearing in adwords section. my apologizes.

 

2.- As Mike X says in this post:

 

"Unique pageviews tells you how many sessions saw a specific page while Sessions tells you how many sessions started on a specific page, so Unique pageviews should always be equal to or higher than sessions. "

 

that would make sense for the 0 sessions issue if sessions are attached to the custom dimension type of page:

 

Page A (Dimension 1C) -> Page B (Dimension 2B) -> Page A (Dimension 1C) 

 

We'll get:

filtering Dimension 1 type:

1 unique pageview

2 total pageviews

1 sessions

 

filtering Dimension 2 type:

1 unique pageview

1 total pageviews

0 sessions

 

don't you think so?

Marked as Best Answer.
Solution
Accepted by topic author Kukoa K
July

0 sessions but >10 unique pageviews

Top Contributor
# 5
Top Contributor

Yes, you have the scenario correct. When looking at pages (or hit-scoped dimensions), ignore the sessions metric and use unique pageviews instead.

 

Mike Sullivan, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

0 sessions but >10 unique pageviews

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Cool! thanks!