Analytics
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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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real time live chat statistics

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# 1
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I would love to be able to set up Real Time statistics with Zopim/ Zendesk chat, so I can see live conversions, is this possible?

 

Right now we have to wait until it has synced and then see the previous days revenue/ conversions the following day.

I would also love to know if we speak to customer on Day 1 if they then purchase on Day 2 if this still counts as a conversion from the chat or not? 

 

Great if someone has more detailed info on exactly how GA and Zopim/Zendesk sync?

 

thanks in advance!