Analytics
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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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failed checkout

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,
I own a ecommerce store (shopify) and I think I have a check out problem, my question is: is there a way to track failed checkouts? i don't mean customers who abandoned checkout but customers who try to pay and didnt succeed "Payment failed" . can i do this? and how?

Re: failed checkout

[ Edited ]
A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭

you can trigger a custom event for "Payment failed" text displayed on page.

something like:

if ($(".failClassNAme").length != 0){
ga('send', 'event', 'Payment', 'failed');
}