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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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create one funnel for multi-languages website

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Guys,

 

i need to create sales funnel for customer journey, but my website have 2 languages (EN-AR).

 

so can i create one funnel for the 2 langues?

 

EX: my Funnel URLs is:

http://mysite/en/LandingPage or http://mysite/ar/LandingPage

 

https://mysite/en/product or https://mysite/ar/product

 

https://mysite/en/cart or https://mysite/ar/cart

 

https://mysite/en/checkout or https://mysite/ar/checkout

 

https://mysite/en/thankyou  or https://mysite/ar/thankyou  

 

 

Thanks you

Mohamed ElMoghazy

 

 

1 Expert replyverified_user

Re: create one funnel for multi-languages website

[ Edited ]
Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Don't think GA takes 'or' condition for mid-pages in a funnel. Implementing event tracking with the same category, action and label for the 2 language pages and then create a event-based funnel would be the better option.

Re: create one funnel for multi-languages website

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭
Hi Mohammed,
Syed's suggestion is certainly feasible. But I'd like to give you another option.

You can use Enhanced Ecommerce, which provides better reporting about the funnel.
Regardless of the url difference, you can add the same impressions, products, checkout steps, transactions in one language (e.g. EN) in your two-language funnels. And use any of the Ecommerce fields (e.g. category, brand, variant) OR custom segment to differentiate the languages in your funnel.

See the article below for implementation details:
https://developers.google.com/analytics/devguides/collection/analyticsjs/enhanced-ecommerce#measurin...

Best,
Marko

Re: create one funnel for multi-languages website

Top Contributor
# 4
Top Contributor
Hi Mohhamed - you can actually create 3 funnels - 1 EN, 2 AR and 3 Aggregate for both - note that you would need to use regex matching for the 3rd aggregate funnel. So the goal destination would be /(ar|en)/thankyou or similar.

Kind regards,
Zorin
Web analyst @ escapestudio.net