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What is causing 0 revenue in E-commerce report?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

currently I'm facing problem with 0 Revenue in Google Analytics E-commerce report. As a currency in GA property is set up russian rouble (RUB). My property has exactly same configuration as other properties in which is all working correctly (same push via GTM, etc.), so i was trying to identify the problem, but unfortunately i'm not able to find out what is causing it. Everywhere it seems to be set up correctly, but still i'm getting into GA currency RUR which is unsupported (this could be the reason why i'm getting 0 RUB as revenue) and out of date instead RUB. The only thing i found so far is network communication during transaction where is being collected wrong currency:

https://www.google-analytics.com/collect?v=1&_v=j39&a=XXXXXXXXX&t=transaction&cu=RUR&_s=2&dl=https:/...

 

Anyone knows what could be reason for this issue or how to fix collecting data into correct currency?

 

Thank you!

1 Expert replyverified_user

Re: What is causing 0 revenue in E-commerce report?

Top Contributor
# 2
Top Contributor
Hi,

Can you post the complete payload? Thanks.

Arnold Majlath, Google Analytics Top Contributor
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