Analytics
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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Unable to create goal in Google Analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

I'm trying to create a goal in Google Analytics but I do not seem to have the capabilities to do it.

 

The web designer who set us up on GA is no longer in business and I cannot change my admin rights so it is at the highest level. Is there anything else I can do to get around this? I have already contacted GA through the feedback function but am waiting on a response.

 

Certain options are greyed out to me like 'Account settings'.

 

Any thoughts would be welcome.

 

Thanks

Re: Unable to create goal in Google Analytics

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hi John,
In this case you should reclaim your GA account. Please follow all the steps mentioned in below article to reclaim your GA account.

https://www.en.adwords-community.com/t5/Tracking-Reporting/How-to-gain-access-to-your-Analytics-acco...

Hope this helps.

Thanks

Re: Unable to create goal in Google Analytics

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Santosh,

Thanks for the reply. I will give that a go just now.

John