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Tracking Popup "Contact Us" with no URL & unique form ID

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

my current website has this fixed navigation at the side with a popup "Contact Us" which I'd like to track when a user clicks on the submit button. It has the below characteristics:

- Popup with no "Thank you" page

- Available on every page of the website

- No unique URL (since it's a popup)

- No unique form ID (ID is dynamic and changes each time you click) 

 

I'm wondering how can I track this conversion by using both Google Analytics & Google Tag Manager?

 

Much thanks in advance.  

1 Expert replyverified_user

Tracking Popup "Contact Us" with no URL & unique form ID

Rising Star
# 2
Rising Star

You need a developer to implement a GTM custom event on successful submits. You then use this custom event value as a trigger to fire your tag.   

 

Tracking Popup "Contact Us" with no URL & unique form ID

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Rodrigues much thanks for the reply.

 

But is it still possible given that there are no unique URL or ID? Does the developer have to hard code certain codes within the form so GTM can identify?