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Total number of transactions not matching with total number of transaction IDs

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# 1
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Hi, what could be the reasons behind mismatch of total number of transactions figure more than the total number of transactions IDs available in the report?

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Total number of transactions not matching with total number of transaction IDs

Top Contributor
# 2
Top Contributor

Hi,

 

You may have multiple transactions with the same id, you won't see them in the transactions report but they are visible on a timeline when you select the date range that includes the duplicates. If a duplicate happens in the same session then GA filters it out. But if it happens in a different session (user reloads the receipt page after 30+ minutes of inactivity, comes back from a bookmark...) then the duplicate will be recorded. Hope this helps.


Arnold Majlath, Google Analytics Top Contributor
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Re: Total number of transactions not matching with total number of transaction IDs

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# 3
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Thank you. I am not very clear about seeing them on a timeline minus the duplicates? Or, to know which ones are duplicate? Should i consider the number of transaction ids as my final number of transactions?

Total number of transactions not matching with total number of transaction IDs

Top Contributor
# 4
Top Contributor

Yes, if your transaction IDs are unique, you can consider the nr of tracked transaction IDs as the nr of transactions.


Arnold Majlath, Google Analytics Top Contributor
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