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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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The step in my goal funnel is showing up as an funnel exit page.

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# 1
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I have built a goal to track where users are leaving the checkout process.

 

It seems as though the page within the step is showing up as a page where the user leaves the step to.  How is this possible?  How are they leaving the funnel on the same page they are suppose to be on.


Here's a screenshot of my funnel:  http://prntscr.com/9656p3

And here's how its setup: http://prntscr.com/965ch6

 

 

 

2 Expert replyverified_user

Re: The step in my goal funnel is showing up as an funnel exit page.

Top Contributor
# 2
Top Contributor
Hi Dewey,

It's a loopback. Please check here: https://support.google.com/analytics/answer/2976313?hl=en
Hope this helps.

Arnold Majlath, Google Analytics Top Contributor
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Re: The step in my goal funnel is showing up as an funnel exit page.

Top Contributor
# 3
Top Contributor
One more thing to add - your goal destination URL and your 3rd step are the same - you do not need to duplicate that step.

Kind regards,
Zorin
Web analyst @ escapestudio.net