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Service Charge

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm looking for some best practices advice. I sell a product that includes a service fee and I'm not sure how to report on it correctly via GA. Ideally, I'd like it listed out in the eCommerce report like you can do with shipping & tax fees, but I can't find any documentation on how to do it for service fees.

 

Anyone know?  

 

FYI - my dataLayer reads like this: 

 

"transactionProducts": [
{
"category": "Tickets",
"name": "Adult",
"price": "15.00",
"service_fee": "1.50",
"quantity": "1",
"sku": "00060013"
}
{
"category": "Tickets",
"name": "Kids",
"price": "10.00",
"service_fee": "1.00",
"quantity": "1",
"sku": "00060012"
}

1 Expert replyverified_user

Re: Service Charge

[ Edited ]
Rising Star
# 2
Rising Star

Best practice - you include adjustments like this as 'revenue' - which means you supply the grand total value directly rather than having GA calculate it. Reference: https://developers.google.com/analytics/devguides/collection/analyticsjs/ecommerce#transaction

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