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Sequence segments

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# 1
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It says that a feature of sequence segments is that:

 

  • When you include multiple steps in a Sequences filter, you can specify that one step can follow another at any time or that it must follow immediately. The subsequent step can occur in the same session or in a subsequent session.

However is the feature still available because I can't see it when I go into sequence segments

 

Screen Shot 2016-08-18 at 12.17.25.png

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Marked as Best Answer.
Solution
Accepted by topic author Cosi C
August 2016

Re: Sequence segments

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# 10
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if you have full access to the GA account then this problem should not appear. try reloading or restarting your browser and also check this screenshot. i think you are not clicking the Add step button. http://take.ms/3JylU

View solution in original post

Re: Sequence segments

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# 2
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hi Cosi,

yes it is, you can find the sequences in advanced segments. please add a screenshot of what you are seeing. thanks

Re: Sequence segments

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# 3
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Oh weird - can you not see the screenshot above?

It shows the sequence segment builder in advanced segments but when you add a step by clicking on the plus - it simply says AND. There is no dropdown for follow immediately.

Re: Sequence segments

[ Edited ]
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# 4
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hi,

oh sorry, click on the Add step button for adding the next step.

Re: Sequence segments

[ Edited ]
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# 5
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Hi - yes i can easily add a step. in fact a step has been added in the screenshot, but what I can't see is the option to toggle between is followed by or is immediately followed by.

It simply says and but you cant change the word and?

Thanks

Re: Sequence segments

[ Edited ]
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# 6
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hey,

here is a screenshot for you, once you click the Add Step button the next step will appear and a dropdown button with the options "is followed by" and 'is immediately followed by". http://take.ms/Si5OR

hope this will help you

Re: Sequence segments

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# 7
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Yeah thats the problem on my GA I dont have that option? As per my original screenshot - there is no follow toggle?

Could that be because of my settings or access level or type of account?

Re: Sequence segments

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# 8
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hey,

if you have only view access then you can't make changes or edit anything. thats may be the reason you are not seeing the option.

Re: Sequence segments

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# 9
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I have full admin access as I have created all the goals, built dashboards etc. I just don't see the toggle you see? http://take.ms/XIEY1

Is there any reason why I wouldn't or where I can get help so I can access the same view?
Marked as Best Answer.
Solution
Accepted by topic author Cosi C
August 2016

Re: Sequence segments

Explorer ✭ ✭ ✭
# 10
Explorer ✭ ✭ ✭

if you have full access to the GA account then this problem should not appear. try reloading or restarting your browser and also check this screenshot. i think you are not clicking the Add step button. http://take.ms/3JylU