Analytics
3.8K members online now
3.8K members online now
Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
Guide Me
star_border
Reply

Reversal of Analytics record eCommerse not updating the Product quantity sold, only total revenue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone, we have already made a reversal of an order in Analytics of 900.000 x 84,27 sv.kr.

 

  • Total revenue got UPDATED
  • Total Products Revenue got UPDATED
  • Product item total sold (shold have been 900.000 less)
  • Product item total amount sold (should have been 75 843.000 less) is NOT UPDATED

Is this intended?

 

To my opinion this number also should be updated, as we keep both the original order and the reversed order in the system... so it is easy to back-track what has been done. Therefore it would be logical if the total number of this product also would be reduced/updated with the number specified in the google-analytics "reversal script"...

 

Thanks everyone for helping in advance...

Best regards
Peter Dyhrberg