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Push Notification Analytics

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# 1
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Hi

How can we track the push notifications, if a push notification is opened or clicked in the mobile app ??

 

Thank you 

 

1 Expert replyverified_user

Re: Push Notification Analytics

Top Contributor
# 2
Top Contributor
Hi :-)
I know very little about mobile development or the mobile sdks
Not sure if the following is of use to you regarding the new Firebase
It has data automatically collected for events regarding some notfications (towards tehe bottom of page)
https://support.google.com/firebase/answer/6317485?hl=en&ref_topic=6317484

More info here about Firebase Cloud Messaging
https://firebase.google.com/docs/cloud-messaging/#key_functions
Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Push Notification Analytics

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# 3
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Thank you Bronwyn Smiley Happy. But it doesn't given the exact information what i needed.

Re: Push Notification Analytics

Top Contributor
# 4
Top Contributor
Did you have a look thru the dev docs in relation to mobile apps re the sdks and measurement protocol?
https://developers.google.com/analytics/devguides/collection/
Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Push Notification Analytics

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# 5
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You can't track it in GA
however you can track it using the new Firebase Analytics

https://support.google.com/firebase/answer/6317485

Re: Push Notification Analytics

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# 6
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Yes Bronwyn, I haven't seen anything related to track push notification. Tracking about clicking notification and open notifications count of the users

Re: Push Notification Analytics

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# 7
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Thank you Mihai Smiley Happy

Push Notification Analytics

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# 8
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Hi Mihai,

 

this will only work, when all the notifications will be sent by the UI of Firebase (sent by Firebase Notifications).

We will use the API of the Firebase Cloud Notifications, and all of our push notifications will be sent on the backend. I guess we won't receive any of those information in the UI of Firebase:

 

notification_sent

notification_received

notification_opened

 

Is this correct?

 

Best,

Balazs