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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Product Names Displaying Inconsistently for Same Products - Why?

SMG Badged Google Partner
Badged Google Partner
# 1
SMG Badged Google Partner
Badged Google Partner

Hello all and thanks in advance for any feedback.

 

Why might the same SKU show a different Product Name in the Product Performance report? Sometimes it includes the size, sometimes it doesn't. FYI, my site sells 4 products available in 4 sizes, so 16 SKUs. Not using enhanced ecomm.

 

The same products are therefore showing up in multiple line items, when I really just need them all consolidated, and look something like this in the product list.

 

Widget 1 -  12345110
Widget 1 - Large 12345110
Widget 2 - 12345120
Widget 2 - Small 12345120
Widget 3 - 12345130
Widget 3 - Small 12345130
Widget 4 - 12345140
Widget 4 - Medium 12345140
1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
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Accepted by topic author SMG
May 2017

Product Names Displaying Inconsistently for Same Products - Why?

Rising Star
# 2
Rising Star

Hi SMG,

 

GA is GIGO (Garbage In Garbage Out) so it only gives back to you what it got.  You most likely have a coding error. 

 

Best,

 

Theo Bennett

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author SMG
May 2017

Product Names Displaying Inconsistently for Same Products - Why?

Rising Star
# 2
Rising Star

Hi SMG,

 

GA is GIGO (Garbage In Garbage Out) so it only gives back to you what it got.  You most likely have a coding error. 

 

Best,

 

Theo Bennett

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn

Product Names Displaying Inconsistently for Same Products - Why?

SMG Badged Google Partner
Badged Google Partner
# 3
SMG Badged Google Partner
Badged Google Partner

Hi Theo, this response was actually quite helpful - I though the issue was due to a GA configuration - in fact it forced me to look at the code. I submitted a test order, and sure enough, the product size was not appearing on the Order Confirmation page next to the product name, and in turn, not being passed into the dataLayer. 

 

Thanks so much for this!

Product Names Displaying Inconsistently for Same Products - Why?

Rising Star
# 4
Rising Star

No worries, glad you found the problem!   Smiley Very Happy

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn