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Problem - Goal Conversions tracking not working properly

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I'm pretty new with GA and I just settled the Goal Conversions, but I don't know if I did something wrong or maybe the data needs some days to appear correctly (I settled the conversions goals 6 days ago).

 

They show some conversions (3) in the last 4 days, but it keeps being the same even if in the last two days we had 5 or 6 more complete transactions. Also, I see that from those 3 conversions done in GA, 2 come from the same page (every transaction has a unique transaction ID, the last number), and from Direct. Then probably are done by me while settling the conversion goals...

 

Captura de pantalla 2016-10-19 a las 10.58.47.png

 

I settled the conversions goal like this: 

- Our complete transaction pages have always this expression /transactionComplete/ between the domain and the user transaction ID. For example: www.exampleweb.com/transactionComplete/23647 

So I settled the conversion like this:

 

Captura de pantalla 2016-10-19 a las 11.01.16.png

I'm pretty sure that I'm doing something wrong but I can't figure it out... 

I've checked and the tracking code is well implemented in the /transactionComplete/ page:

 

Captura de pantalla 2016-10-20 a las 9.27.18.png

 

I hope that someone of you can help me :/

 

Thank you very much in advance,

Celia.

1 Expert replyverified_user

Problem - Goal Conversions tracking not working properly

Top Contributor
# 2
Top Contributor

Hi,

 

If you check under Behavior -> Site Content -> All Pages are there more unique pageviews for the transaction complete pages than number of goal completions recorded?

 


Arnold Majlath, Google Analytics Top Contributor
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Re: Problem - Goal Conversions tracking not working properly

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Arnold,

 

Thanks a lot for your reply. It shows 5 unique page views, and 4 goals completions (and I think most of them are made by me while setting the goals). 

 

Captura de pantalla 2016-10-20 a las 14.33.29.png

 

In Conversion > Goals > Goal's URL:

 

Captura de pantalla 2016-10-20 a las 14.40.11.png

 

In sum, we had in the last 5 days around 15 real conversions, so it looks that is not registering them properly. Or it takes some time?

 

Thank you very much,

Celia.