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Overestimated E-commerce Transaction In GA

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# 1
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Hi All,

 

Got a bit of an issue.

Our e-commerce site has its own CMS and logs sales. When comparing this against GA we seem to have overestimated the number of transactions in GA than the logged CMS. 

I have carried out spot checks in GA and the CMS logs and this is quite sporadic, but we have noticed a big increase in the last 3 days.

 

I would normally expect to see GA show fewer transactions than the CMS, not the other way round.

 

Anyone got any ideas?

Cheers for your help.

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Overestimated E-commerce Transaction In GA

Top Contributor
# 2
Top Contributor

Do a report by transaction ID and compare the details -- that is the only way to get to the bottom of the differences.

Mike Sullivan, Google Analytics Top Contributor
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