Analytics
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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Number and Email Extraction

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am new to google analytics and find it very confusing.  I have tracking code on my team's website and all I'm trying to track who is using our website and gather emails and phone numbers.  Can someone PLEASE HELP! 

 

thanks, 

Nick L

Re: Number and Email Extraction

Top Contributor Alumni
# 2
Top Contributor Alumni
Hi
Unfortunately you can not use Google Analytics to store PII (Personally identifiable information) and email and phone numbers are PIIs.
Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Number and Email Extraction

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I am a real estate agent. if a customer is viewing my listings online there
is no way to reach out to them about a property?

Thanks for your help!

Re: Number and Email Extraction

Top Contributor Alumni
# 4
Top Contributor Alumni
Hi
Lets 1st understand difference between browser and customer. Some one viewing your listing is a browser and not customer. Some one who submits form on your website expressing interest in a listing is a potential customer and you can store that data in a database on your web server or in your email id.
But you cant store that info in Google Analytics.
Besides Its far simpler to store this data in a DB than in GA Smiley Happy
Hope this helps
Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Number and Email Extraction

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Ahhh ok. So If a browser submits a form expressing interest in a property,
they then become a potential customer and at that point I can store their
Info and contact them directly?