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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Not allowed to select goals

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello.  I am trying to learn Analytics but am stuck at Goal Setup.  The Template radio button is preselected but when I try to choose, the options become greyed out.  I am the owner of the account and have all permissions.

 

I've seen a few other people have had the same problem recently with no success.  I have tried waiting a few days and clearing cookies.  I have even deleted my account and set it up again.  I wonder if part of the problem could be that this is not a real website I'm trying to track (I'm following the old Digital Analytics Fundamentals class at Analytics Academy, and am using the fake www.myoutdoorstore.com.)

 

Thanks for any help you can offer.

1 Expert replyverified_user
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Marked as Best Answer.
Solution
Accepted by topic author Sharon L
February 2016

Re: Not allowed to select goals

Top Contributor
# 2
Top Contributor
Try a different browser. I vaguely remember a problem with one of the browsers...Firefox/Chrome?
Mike Sullivan, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Sharon L
February 2016

Re: Not allowed to select goals

Top Contributor
# 2
Top Contributor
Try a different browser. I vaguely remember a problem with one of the browsers...Firefox/Chrome?
Mike Sullivan, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Re: Not allowed to select goals

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you so much, Mike. I have been trying on Internet Explorer for over a month with no success. But it works using Chrome.