Analytics
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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Not allowed to select goals

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello.  I am trying to learn Analytics but am stuck at Goal Setup.  The Template radio button is preselected but when I try to choose, the options become greyed out.  I am the owner of the account and have all permissions.

 

I've seen a few other people have had the same problem recently with no success.  I have tried waiting a few days and clearing cookies.  I have even deleted my account and set it up again.  I wonder if part of the problem could be that this is not a real website I'm trying to track (I'm following the old Digital Analytics Fundamentals class at Analytics Academy, and am using the fake www.myoutdoorstore.com.)

 

Thanks for any help you can offer.

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author Sharon L
February 2016

Re: Not allowed to select goals

Top Contributor
# 2
Top Contributor
Try a different browser. I vaguely remember a problem with one of the browsers...Firefox/Chrome?
Mike Sullivan, Google Analytics Top Contributor
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Re: Not allowed to select goals

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you so much, Mike. I have been trying on Internet Explorer for over a month with no success. But it works using Chrome.