Analytics
1.8K members online now
1.8K members online now
Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
Guide Me
star_border
Reply

Missing transactions in Ecommerce data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi! This is my first time here and hope I used proper category, title etc :-)
I have a problem with transactions in GA. I can see only very small part of all transactions from our system even when we've decided to send all requests about new transactions from our server (without using JS code) - we use https://github.com/tpitale/staccato as a Ruby GA client. After few days I checked the logs and compared with the data from GA Panel.

This is how the example request's body looks like (output from our logs):

 

D, [2017-05-09T17:57:34.965952 #16502] DEBUG -- : {"v":1,"tid":"UA-TRACKING-ID","cid":"1300075393.1494343634","t":"transaction","ti":141947,"ta":"Subscription","tr":40,"cu":"CHF"}
D, [2017-05-09T17:57:34.979006 #16502] DEBUG -- : {"v":1,"tid":"UA-TRACKING-ID","cid":"1300075393.1494343634","t":"item","ti":141947,"in":"Subscription","ip":40,"iq":1,"ic":"1 month premium","iv":"none","cu":"CHF"}

Of course I've changed tracking ID there :-)

Am I doing something wrong that I cannot see this transaction in GA Panel?

Missing transactions in Ecommerce data

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Any tips how to debug this issue? Is there any way to get from GA information about requests they get? :-)