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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Measurement Protocol - Product Performance Report is empty

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Guys,

 

My GA account number is UA-41722784-1

 

I am sending transactions hits to GA using CRON job based on orders data from database. I am sending 2 hits, one for Purchase and 2nd for Refund as shown below:

Purchase Transaction Details:

Array
(
    [v] => 1
    [tid] => UA-41722784-1
    [t] => event
    [ds] => web
    [ua] => Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0
    [uip] => 182.75.112.226
    [ul] => sv_SE
    [geoid] => SE
    [pr1id] => P00002
    [pr1nm] => RUM21
    [pr1ca] => Hem & Trädgård
    [pr1br] => tradedoubler
    [pr1ps] => 1
    [dl] => http://clk.tradedoubler.com/click?p=206746&a=2244529&g=19726866
    [pr1qt] => 1
    [pr1pr] => 2.00
    [ti] => P00002
    [cid] => P00002
    [uid] => P00002
    [ta] => tradedoubler
    [cu] => SEK
    [tr] => 2.00
    [tt] => 0.00
    [ts] => 0.00
    [pa] => purchase
)

Refund Transaction Details:
Array
(
    [v] => 1
    [tid] => UA-41722784-1
    [t] => event
    [ds] => web
    [ua] => Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:44.0) Gecko/20100101 Firefox/44.0
    [uip] => 182.75.112.226
    [ul] => sv_SE
    [geoid] => SE
    [pr1id] => P00002
    [pr1nm] => RUM21
    [pr1ca] => Hem & Trädgård
    [pr1br] => tradedoubler
    [pr1ps] => 1
    [dl] => http://clk.tradedoubler.com/click?p=206746&a=2244529&g=19726866
    [pr1qt] => 1
    [pr1pr] => 1.00
    [ti] => P00002
    [cid] => P00002
    [uid] => P00002
    [ta] => tradedoubler
    [cu] => SEK
    [tr] => 1.00
    [tt] => 0.00
    [ts] => 0.00
    [ec] => Ecommerce
    [ea] => Refund
    [ni] => 1
    [pa] => refund
)
 

 

This transaction is appearing correctly into "Conversion > Ecommerce >  Sales Performance" report section But it is showing "Quantity" as "Zero" even I am sending quantity as "One".

 

Also I am sending Product information also into purchase event hit, based on that product details should appears into "Conversion > Ecommerce > Product Performance" report section. Product performance section is also empty and it is not showing respected product details.

 

I have tested the same script with my other 2 GA test accounts also and it is working correctly for both with showing Product Performance, Sales Performance and Quantity.

 

Only mentioned GA account is creating problem. Enhanced Ecommerce is also enabled for this account.

 

What can be the issue that "Product Performance" report is empty?

 

When I am sending purchase and refund event hits without any product information then the transactions appears into Sales Performance report But when I am sending product information then GA ignore those event hits.

 

Is there anybody who faced such type of issue?

 

Thanks.