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How to update a transaction after user update?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We let users update a transaction after checkout and our collectors to update the transaction after the fulfilment.

But, I couldn't find a way to do it. The only docs I found is about how to refund a transaction.

 

1 Expert replyverified_user

Re: How to update a transaction after user update?

Top Contributor
# 2
Top Contributor
Hi Guy,

Yes, that is correct. The only thing you can do is to reverse an ecommerce transaction.

https://support.google.com/analytics/answer/1037443?hl=en

You need to send the transaction data to GA when it is not getting modified further.

Arnold Majlath, Google Analytics Top Contributor
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Re: How to update a transaction after user update?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
How come full reverse is working? What if I'll just send a partial reverse, will it just update the Delta?

Re: How to update a transaction after user update?

Top Contributor
# 4
Top Contributor
Hi,

Please check the article below about refunds and partial refunds in Google Analytics:

https://www.optimizesmart.com/dealing-refunds-google-analytics/

Arnold Majlath, Google Analytics Top Contributor
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