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Google analytics web propery ID is tracked twice help !! please

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi thanks in advance , I see that my google ID is tracked twice can someone shed some light as I thought I had double put the code in but I dont think so im using ekmpower shop and they have a code box 

Im lost Smiley Sad

my webite is www.dollfaceimp.co.uk

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Accepted by topic author dollface i
November 2015

Re: Google analytics web propery ID is tracked twice help !! please

Participant ✭ ✭ ✭
# 6
Participant ✭ ✭ ✭
If there's just on field where you insert the whole code or just the UA number? I'm asking that because if you didn't change anything on the code directly, probably the duplicated code is something that is wrong on the ekmpowershop side, and you'd need to ask them to review this.

Leandro Martinez | Basta1Click

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Re: Google analytics web propery ID is tracked twice help !! please

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hey dollface, how are things?

The code is indeed duplicated on the website. You have two GA codes firing for UA-58439969-1.

One code is correctly installed inside the <head> </head> part of the HTML, but the other one is at the bottom of the page.

Just remove the last one and you should be alright.

Hope this helps.

Leandro Martinez | Basta1Click

Re: Google analytics web propery ID is tracked twice help !! please

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
wow fast answer thank you ill give it a go sorry im very well not goot at this to say the lest!
But were do I find this on what part of my website thanks Smiley Happy

Re: Google analytics web propery ID is tracked twice help !! please

Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭
Hey Dollface,

You said that you're using ekmpowershop platform. Where did you install the code on the first time? Did you access some admin area and put the code there?

Leandro Martinez | Basta1Click

Re: Google analytics web propery ID is tracked twice help !! please

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
yes theres a goggle tools section you just copy paste the cody in there , ive checked it and its only in there once if that helps ?
Marked as Best Answer.
Solution
Accepted by topic author dollface i
November 2015

Re: Google analytics web propery ID is tracked twice help !! please

Participant ✭ ✭ ✭
# 6
Participant ✭ ✭ ✭
If there's just on field where you insert the whole code or just the UA number? I'm asking that because if you didn't change anything on the code directly, probably the duplicated code is something that is wrong on the ekmpowershop side, and you'd need to ask them to review this.

Leandro Martinez | Basta1Click

Re: Google analytics web propery ID is tracked twice help !! please

A T
Participant ✭ ✭ ✭
# 7
A T
Participant ✭ ✭ ✭

There are two of issues with implementation.

  1. Multiple instances of GA code on page.
  2. GTM code also used on page.

You can use WASP debugger to understand the working of the Analytics scripts.