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Google Analytics Source Related Query

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Everyone,

I had an eCommerce website which has a payment gateway of Pay-pal. I have noticed that all the transactions in the Google analytics of my website are showing pay-pal as a source. So my main concern that if it is normal that the source of all my website transactions are showing paypal.com.

1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by topic author Arun R
December 2015

Re: Google Analytics Source Related Query

KT
Follower ✭ ✭ ☆
# 3
KT
Follower ✭ ✭ ☆
Hi Arun,

A user comes to your store, adds something to the cart, then goes to checkout with PayPal. They’re redirected to PayPal.com to complete their transaction, and then they come back to your site.

If you have Google Universal Account then Please follow this step (If you don't have then make it universal)

1. In Referral Exclusion List add Paypal.com (https://support.google.com/analytics/answer/2795830?hl=en(
2. try extending the session timeout in Session Settings. Make It 1 Hour (https://support.google.com/analytics/answer/2795871?hl=en)

Hope this helps!

View solution in original post

Re: Google Analytics Source Related Query

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭

this will help: https://support.google.com/analytics/answer/2795830?hl=en

 

You can exclude specific domains from being recognized as referral traffic sources in your Analytics reports. A common use for this feature is to exclude traffic from a third-party shopping cart to prevent customers from being counted in new session and as a referral when they return to your order confirmation page after checking out on the third-party site.

Marked as Best Answer.
Solution
Accepted by topic author Arun R
December 2015

Re: Google Analytics Source Related Query

KT
Follower ✭ ✭ ☆
# 3
KT
Follower ✭ ✭ ☆
Hi Arun,

A user comes to your store, adds something to the cart, then goes to checkout with PayPal. They’re redirected to PayPal.com to complete their transaction, and then they come back to your site.

If you have Google Universal Account then Please follow this step (If you don't have then make it universal)

1. In Referral Exclusion List add Paypal.com (https://support.google.com/analytics/answer/2795830?hl=en(
2. try extending the session timeout in Session Settings. Make It 1 Hour (https://support.google.com/analytics/answer/2795871?hl=en)

Hope this helps!

Re: Google Analytics Source Related Query

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
If I add paypal.com in referral exclusion list then don't you think I will not get complete data for my conversions. I had checked sales performance and there I checked source of my conversion.

Adding paypal.com in exclusion list will also effect source data of conversion ???
yours views on this??

Re: Google Analytics Source Related Query

A T
Participant ✭ ✭ ✭
# 5
A T
Participant ✭ ✭ ✭

It wont affect the conversions data.

 

It will only remove paypal as a referrer from reports and consider the two visits as a single session.

Re: Google Analytics Source Related Query

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thanks for the update