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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Google Analytics: Goals funnel is not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I've set up this goal for my website:

 

Screen Shot 2017-07-11 at 12.16.17 AM.png

 

 

But its showing ZERO results in the goals funnel!

 

The pages for example: /shop/item - this URL is in the middle of the uURL for example, this is one of the categories url's: /en/shop/category/men/tshirt/regular

 

I'm putting the main landing page like this: /

 

Why its not working? whats wrong?

1 Expert replyverified_user

Google Analytics: Goals funnel is not working

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Hi,

Use destination as /success only instead of /checkout/success and use begins with. 

 

Thanks

 

 

Google Analytics: Goals funnel is not working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

But the link doesn't began with it! 

Google Analytics: Goals funnel is not working

Top Contributor
# 4
Top Contributor

Hi,

 

Use Regular expression from the dropdown for the destination and remove step 5 as it's identical to the goal destination. For main landing page use ^/$ otherwise it will match all the other steps and the funnel will not work. Once you make the changes, give it some time, it can take 24-48h for the funnel visualisation report to show correct data. Hope this helps.


Arnold Majlath, Google Analytics Top Contributor
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Google Analytics: Goals funnel is not working

A T
Participant ✭ ✭ ✭
# 5
A T
Participant ✭ ✭ ✭

also the last page in funnel can be removed as it is already mentioned as destination in setup.