AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Analytics
1.7K members online now
1.7K members online now
Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
Guide Me
star_border
Reply

Goals - Funnel visualisation

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I have a question on goals and the funnel visualisation.

 

First the context:

I have a 3 step funnel based on destination 

1. home page, url = www.example.com

2. checkout page, url = www.example.com/checkout/

3. thank you page, url = www.example.com/checkout/thankyou/id=xxxxxx

 

I set up the funnel using regular expressions:

1. Home - ^/$

2. checkout - /checkout/$

3. thank you - /checkout/thankyou/.*

Required is not set

 

However when i look at the goal in funnel visualisation on the home step i see people exit to the same page, shown as "/"

Same goes for the checkout step, exits show as "/checkout/"

 

I was wondering how i should read this data, does this mean that they bounce on that page? 
Or did i mess something up in the goal set-up?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Til van S
March 2017

Goals - Funnel visualisation

Top Contributor
# 2
Top Contributor

Hi,

 

It's a loopback, please see in the document below:

https://support.google.com/analytics/answer/2976313?hl=en

Hope this helps.


Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Til van S
March 2017

Goals - Funnel visualisation

Top Contributor
# 2
Top Contributor

Hi,

 

It's a loopback, please see in the document below:

https://support.google.com/analytics/answer/2976313?hl=en

Hope this helps.


Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital

Goals - Funnel visualisation

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Til, I'm wondering how you solved this in your funnel configuration in GA? Would it be possible to elaborate? Smiley Happy I understand it's a loopback, but the question in this thread remains how to solve it (other than changing URLs)