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Goal Funnel Visualisation - Entrance & Exit Pages Problem

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# 1
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Does anyone have experienced following issues on Goal Funnel Visualization?

  • Exit page is the same with that step page
    • i.e Step 1 - / --> There are both (exit) and / stated as exit page
  • Entrance page is a page that is hidden. There is no way users can enter from that page, yet it is stated as an entrance from the later funnel steps

If yes, could you help explaining to me why is that so?

It is mentioned that funnel visualisation is based on "visits". Is "visits" unique per session ? Or is it unique per users ?


Thanks for the help ! Smiley Happy

1 Expert replyverified_user

Re: Goal Funnel Visualisation - Entrance & Exit Pages Problem

Top Contributor
# 2
Top Contributor
Hey Jessica,

Because Google Analytics Goal Funnel Visualization performs according to 'sessions' there's a good chance someone's session ran out because they they became inactive. Then when they resumed activity GA identified it as a new session and this you're session people enter your funnel at a stage which they normally would not start at.

For more information check out this article (I highly recommend it):
Joshua, Top Contributor
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