6.8K members online now
Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
Guide Me
star_border
Reply

Goal Funnel Issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

I have some issues to set up my funnel for a goal.

 

I set up a goal for this destination page: https://mywebsite2.eu/nl/home/shopping-cart NL/?bedankt=bedankt

 

I set it up like this:

 

REGEX      /nl/home/shopping-cart NL/[?]bedankt=bedanktimage.png

  

and I set up a funnel to register the two previous steps:

 

step1: ticket pages as /tickets

step 2: opened iframe as /nl/home/shopping-cart NL/$

image.png

 

 

 

 

 

 

 

 

 

I send you examples of the urls by step:

 

step1: 

https://www.mywebsite1.eu/nl/tickets-city1/

https://www.mywebsite1.eu/nl/tickets-city2/

https://www.mywebsite1.eu/nl/tickets-city3/

 

step2: is always

https://mywebsite2.eu/nl/home/shopping-cart NL/

 

 

Here is my problem: for example, my funnel is showing 24 entrances to step 1 but 0 step 2 and 0 goal conversion whereas I report 18 entrances to step 2 and 4 goal conversions in the conversion report.
image.png

 

 Thanks in advance for your help!

 

 Anaïs

 

 

 

 

 

1 Expert replyverified_user

Goal Funnel Issue

Rising Star
# 2
Rising Star

Hi Anais,

 

I'm not sure about your statement of problem.  That said, if you check first step required, that impacts your funnel viz report only and not the goal conversion.  I would abandon the funnel viz report and use the goal flow report instead.

 

Best,

 

Theo Bennett

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn