Analytics
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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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GA total transactions count shows wrong

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

In my Google Analytic E-commerce overview total transactions count shows wrong, actually here on the date of 04-Oct-2016 total transactions are 2 only but there count shows 4.

Please find the below attached images.

In this image clearly mention with marks, there wrong red mark shows count 4 is wrong count, actual transactions are 2 only on below Affiliation .

 

 

GA.png

GA total transactions count shows wrong

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Are you logging duplicate transactions? I.e. is it possible to e.g. refresh or access the confirmation page multiple times for one transaction? If so, is the ecommerce tracking script fired in subsequent pageviews of the confirmation page?

 

You can do a quick check by creating a custom report with Transactions as metric and Transaction ID as dimension. If any transaction ID have more than one transaction, you're likely double counting.