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GA no longer tracking coversions after implementing AdWords conversion tracker

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# 1
Visitor ✭ ✭ ✭

My company uses the Google Analytics Conversion tracker (deployed using Signal) on our eComm website.  Yesterday we implemented the AdWords conversion tracker, so we now have two conversion trackers, one for GA, one for AdWords.

 

Since the AdWords tracker was activated, GA stopped reporting revenue in GA, when there are clearly lots of transactions taking place.

 

Has anyone experienced the same issue?  What's interesting is that we have now disabled the AdWords tracker in Signal, but the GA dashboard still shows no revenue stats!

 

Could the tags be conflicting?

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Accepted by topic author Thomas H
May 2017

GA no longer tracking coversions after implementing AdWords conversion tracker

Top Contributor
# 2
Top Contributor

Hi Thomas :-)
For a quick resolution, you may want to log into your adwords account and contact adwords support, they do offer some google analytics support for adwords customers.

 

thanks
Bronwyn :-)

Bronwyn Vourtis, Google Analytics Top Contributor
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Marked as Best Answer.
Solution
Accepted by topic author Thomas H
May 2017

GA no longer tracking coversions after implementing AdWords conversion tracker

Top Contributor
# 2
Top Contributor

Hi Thomas :-)
For a quick resolution, you may want to log into your adwords account and contact adwords support, they do offer some google analytics support for adwords customers.

 

thanks
Bronwyn :-)

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

GA no longer tracking coversions after implementing AdWords conversion tracker

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

This issue resolved itself - assuming there was an issue with the service, as several other users experienced the same issue.

 

We're just keeping an eye on things and probably won't spend any more time investigating trying to find the cause, even if it was an external cause.