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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Events are working normally, but goals for those events aren't working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have created events for clicks on a Facebook links that takes the user away from the site. The events are firing properly. They appear immediately in the real time reports.

 

We then created goals for these events, the goals are showing no data. This was done over a week ago so there has been plenty of time for data to appear in goal reports.

 

We have verified that the event conditions in the goal set up are correct.  First we entered all the event conditions - category, action, label - and when that didn't work, we tried the below, removing a few fields and just keeping the 1 essential field. 

hairboutiquefacebookimage.JPG

 

Is there anything that we are missing? We have followed this same sequence for 4 different kinds of external link clicks, and each time the data appears in event reports but not in goal reports.

Re: Events are working normally, but goals for those events aren't wor

A T
Participant ✭ ✭ ✭
# 2
A T
Participant ✭ ✭ ✭
Hi,

Please check the category, action and label values in real time reports and also in browser.

You can easily debug on the website with GA debugger:
https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna

You can check in chrome, console tab with 'Preserve log' turned ON.

Best Regards,
A.T.

'Star' or 'Accept as Solution' if it helped.

Re: Events are working normally, but goals for those events aren't wor

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
And then?