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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
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Ecommerce transactions suddenly stopped working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, everyone,


I have edit permissions for an e-commerce site in which I use several reports. One of them has the ID, Position, Clicks, and Transactions for each product displayed in the home screen. However, a few days ago, the Transactions have stopped registering any data (the other metrics work fine). Same for the Goals in the Conversions Reports.


The Systems area said that they haven't made any change before the transactions data stopped working, but I'm not sure.


Do you have any idea of what could be the cause of this?

Is there any checklist that I can do in order to figure out what's the problem?

Could it be related to de permissions given to my account ? (I don't remember such a function, but maybe).



Thanks in advance Smiley Happy