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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Ecommerce data not updated for over 24hours

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

All other data is up to date to the last hour, but ecommerce data (transactions, conversion, etc) was last updated about 26 hours ago.  We had a sudden increase (over 2x), in ecommerce transactions due to the season.  Could this be the cause of the delay?

 

Is anyone else experiencing a similar issue?

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Azar G
December 2015

Re: Ecommerce data not updated for over 24hours

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi,

Are you using FREE or PAID account of GA. From your post it suggests you are using the FREE account.

Had seen this issue with FREE account of GA where in the number of visits to the site touches to 50K. During this time, you need to wait till next day to get the accurate number of Transaction also you will observe some kind of discrepancy with the Transactions data when you apply different segments, like the total not adding to the number it shows under default report.

After 24 hrs, will show actual data.

Sam

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Azar G
December 2015

Re: Ecommerce data not updated for over 24hours

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi,

Are you using FREE or PAID account of GA. From your post it suggests you are using the FREE account.

Had seen this issue with FREE account of GA where in the number of visits to the site touches to 50K. During this time, you need to wait till next day to get the accurate number of Transaction also you will observe some kind of discrepancy with the Transactions data when you apply different segments, like the total not adding to the number it shows under default report.

After 24 hrs, will show actual data.

Sam

Re: Ecommerce data not updated for over 24hours

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Sam,

Yes, we use free account. Number of visits did go up above 50K in the last few days. However, it has been about 44 hours since the last update. Will keep monitoring and post updates.

Also found this:
https://support.google.com/analytics/answer/1070983?hl=en#DataProcessingLatency

Re: Ecommerce data not updated for over 24hours

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆
Thanks!

Here is the link for Google Products:

http://www.google.com/appsstatus#hl=en&v=status

If there is any kind of issue at Google end then they used to update this dashboard. Hope this helps.

Sam