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Ecommerce Transactions with Paypal payments are not track in Analytics

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, guys!
we are kind of desperate. Our programmer is on holiday and we need help. We try to figure it out, what causes this issue. We set up in Google tag manager an Analytics code for tracking an Ecommerce transactions. Preview mode shows everything correct. Tag is fired and active. And the data from dataLayer are coming to Analytics only for orders paid with wire transfer or cash on delivery. All Paypal transactions and one more payment gateway are missing. I can share more details:


- this is our website

- thank you page includes URL /orders/save_success

- thank you/ confirmation page is loaded before redirection to PayPal

- our refferal exclusion list in Analytics includes a PayPal URL (can be a problem?)


Thanks so much for support


Cheers! Lenka

Ecommerce Transactions with Paypal payments are not track in Analytics

Follower ✭ ☆ ☆
# 2
Follower ✭ ☆ ☆

Hi @Lenka L


I'm having the same exact problem. Did you ever get to the bottom of this?


Please let me know asap.



Aman S