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Ecommerce Tracking

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# 1
Visitor ✭ ✭ ✭

My Ecommerce tracking is working fine, still I am seeing some orders in between didn't get tracked & its hard to figure out why? Because if tracking was a issue, it might not have tracked anything?

Please advise?

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Marked as Best Answer.
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Accepted by topic author Yogesh B
March 2016

Re: Ecommerce Tracking

Top Contributor
# 2
Top Contributor
Hi Yogesh,

That's just normal behavior – web-analytics tools like Google Analytics rely on cookies and JavaScript for tracking. There are always some percentage of users that disabled cookies and/or JavaScript (normally several percents, can be more depending on audience). These are missing in your reports. So, generally, rely on relative values and trends in your analytics data, not on absolute numbers.

Christoph

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Marked as Best Answer.
Solution
Accepted by topic author Yogesh B
March 2016

Re: Ecommerce Tracking

Top Contributor
# 2
Top Contributor
Hi Yogesh,

That's just normal behavior – web-analytics tools like Google Analytics rely on cookies and JavaScript for tracking. There are always some percentage of users that disabled cookies and/or JavaScript (normally several percents, can be more depending on audience). These are missing in your reports. So, generally, rely on relative values and trends in your analytics data, not on absolute numbers.

Christoph

Re: Ecommerce Tracking

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Christoph,

I was hoping the same. Thanks for the clarification.

Thanks,
Yogesh