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Ecommerce Tracking Not

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All,

 

Is anyone else experiencing ecommerce data not coming through for several hours? It looks like we have not had any ecomm data for the last 5 hours so just wondering if anyone else is having this issue so I know it is a site issue or GA issue.


Thanks

Re: Ecommerce Tracking Not

Top Contributor Alumni
# 2
Top Contributor Alumni
Hi
Unless you are using GA premium which has 4 HR SLA standard free GA can potentially have lag up to 24 hrs. I would suggest you should wait a little more and most probably the data will start showing up.
Hope you have not made any code changes recently.
Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Ecommerce Tracking Not

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Nik,
Thank you for this, we have tweaked our tag manager but nothing that would effect this, just seemed a bit strange as we normally see this coming through quite regularly.
Thanks Carl.

Re: Ecommerce Tracking Not

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I experienced this yesterday from 8am to 8pm (UTC-3). Now things seem to be normalized.
No change was done in the website, nor GA/GTM implementation.