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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Ecommerce Data and Settings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I've noticed in the ecommerce category in the left hand menu in Google Analytics that the header 'transactions' is missing. Also when I look at the ecommerce data in GA, not all transactions are being recorded therefore the figures recorded are much lower than they really are.

 

Thanks in advance to anyone who can help out with this, I'm struggling to work out how to fix it!

Re: Ecommerce Data and Settings

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi!

 

If you check this menu

 

1NWYNW1

 

Do you have the reports?

 

Have you tried "Google Analytics Debugger" to analyze your code? https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna

 

For example, I can see that I get an item correctly

 

1NWZK0R

 

And if you have GTM it's great to record actions by "Tag Assistant" https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk 

 

Video: https://www.youtube.com/watch?v=_7zoJR6uq2g&feature=em-uploademail

 

1NWZTPK

 

I hope it can help you to solve your problems.

 

 

Re: Ecommerce Data and Settings

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi,
Thanks for your reply. These are the options I get in the ecommerce menu:

Ecommerce
- Overview
- Shopping Analysis
- Product Performance
- Sales Performance
- Product List Performance
I don't get the options shown in your screenshot above.

Thanks again.

Re: Ecommerce Data and Settings

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

If you don't use "Enhanced Ecommerce" then you should turn off it

 

1OCSBXN

Re: Ecommerce Data and Settings

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi,

Thanks again for your reply. Yes, I already have the enhanced settings switched on so I'm unsure what to do next.
The version of Analytics I use at work is the same as the one you show in your screenshot so I'm unsure why this one is different.
Any help you can offer is appreciated.

Thanks,

Re: Ecommerce Data and Settings

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭
So everything is ok with the reports, isn't it? Do you see the header "transactions"?

Have you tried the links which I mentioned before?

Re: Ecommerce Data and Settings

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi,
No the header 'transactions' doesn't appear in my menu.
I'll try the links you mentioned - will that figure out why I have a different version of Google Analytics?

Thanks again.

Re: Ecommerce Data and Settings

Follower ✭ ✭ ✭
# 8
Follower ✭ ✭ ✭

Let's try to check once more.

 

When I turn on "Enhanced Ecommerce" 

 

1ORZ1RZ

 

I see this

 

1ORYY7G

 

But when I turn off "Enhanced Ecommerce" 

 

1ORZ7NR

 

I can see this report

 

1ORZAV6

 

If you see something different I think you should contact AdWords support.