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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Ecomm Tracking for $0 Orders (Free Swatches)

SMG Badged Google Partner
Badged Google Partner
# 1
SMG Badged Google Partner
Badged Google Partner

Hello, 

 

We have an ecomm site where the customer can order free material swatches. The free swatch orders are showing up in the transaction count in the Ecommerce Overview section - these orders have a Transaction ID - however are not appearing in the Transactions section line items. It's throwing off the AOV. 

 

The order confirmation page which contains the Ecomm code is the same for both $0 free swatch orders and regular purchases. 

 

You can see below that for the free swatch order, there is no value for Total. 

 

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Is there a way to get the $0 orders to show up in the Transactions section? If not, can we just filter orders > $0? How about using a separate final confirmation URL for the free samples, without the ecomm code and just track as a regular goal?

 

Thanks for any ideas!