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Different Goals, The same Destination URL

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone,

 

I'm a newbie in GA and this is my first post.

I am quite confused of having different goals with the same destination URL.These are my goals with the same destination URL:

 

Goal 1

destination - /thank-you/

funnel - required: yes

step 1: /gm/

step 2: /gm-checkout/

 

Goal 2

destination - /thank-you/

funnel - required: yes

step 1: /htp/

step 2: /htp-checkout/

 

To check if my goals are working, I headed to the Conversion under the Real Time report of GA and tried the processes in Goal 1. After I reached the /thank-you/ page of Goal 1, both goals ticked by 1. I don't know why did that happen. I am quite confused and I hope that you can enlighten me with this one. 

 

Thanks

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Rjmr H
January 2016

Re: Different Goals, The same Destination URL

Follower ✭ ✭ ✭
# 7
Follower ✭ ✭ ✭
FinallySmiley Happy I tried and its work! can separate goal value too with same method.

By the way you can use 3 way for solve this problem.

1. Segmentation: You can create segment as i explained above. You can test too.

2. Send virtual pageview for your destination.
If you use GTM you can do it easily with variables - referrer
If your referrer value is /gm-checkout/ then send pageview for example /thank-you-GOAL1/. After that you can create goals for this destination url.

3. Set event with referrer value. Same with option 2. (If you dont matter Funnel Visualization report or the Goal Flow report)

Hope one of them help youSmiley Happy

View solution in original post

Re: Different Goals, The same Destination URL

Top Contributor
# 2
Top Contributor
Hi Rjmr H

The funnels only affect the goal funnel report. In the other goal reports, a goal will be reported as a conversion once per session, so if you have separate goals with the same destination url then they will both report as goals . except in the funnel report (depending on the setup of the funnel)
Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Different Goals, The same Destination URL

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭
Maybe you can use segments in your reports to separete your goals.

For example;

For Goal 1 exclude visits for /htp-checkout/ page

Conditions:
Filter-Sessions
Exclude - Page - exactly matches: /htp-checkout/

Re: Different Goals, The same Destination URL

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
What if the goals have different values?

Re: Different Goals, The same Destination URL

Follower ✭ ✭ ✭
# 5
Follower ✭ ✭ ✭
Good questionSmiley Happy I will try and let you know results.

But i guess its same and it will work with segmentation.

For example; your goal1 value 1$ and goal2 value 2$. Already in reports all goals have own goal value.

In reports for goal 1;
all sessions - 10 goal comp. - 10$ goal value
exclude users - 5 goal comp. - 5$ goal value

as i said, i will share with you my test results..

Re: Different Goals, The same Destination URL

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thanks for that, Sir.

I was just confused because I was trying to do a product specific goal and both ends up in the /thank-you/ page. And as I said, both goals ticked by 1 when I hit Goal 1's destination page.

Marked as Best Answer.
Solution
Accepted by topic author Rjmr H
January 2016

Re: Different Goals, The same Destination URL

Follower ✭ ✭ ✭
# 7
Follower ✭ ✭ ✭
FinallySmiley Happy I tried and its work! can separate goal value too with same method.

By the way you can use 3 way for solve this problem.

1. Segmentation: You can create segment as i explained above. You can test too.

2. Send virtual pageview for your destination.
If you use GTM you can do it easily with variables - referrer
If your referrer value is /gm-checkout/ then send pageview for example /thank-you-GOAL1/. After that you can create goals for this destination url.

3. Set event with referrer value. Same with option 2. (If you dont matter Funnel Visualization report or the Goal Flow report)

Hope one of them help youSmiley Happy

Re: Different Goals, The same Destination URL

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
I tried the Segmentation method and it works. I just don't know with the other 2 because it's way more complicated for me.

Thanks Scheref.

Re: Different Goals, The same Destination URL

[ Edited ]
Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

What is the possible explanation for this one?

I already did the 2 segments.
GM - Filter: Sessions, Exclude: Page - /htp-checkout/
HTP - Filter: Sessions, Exclude: Page - /gm-checkout/

when I use these segments,
HTP - 1
GM - 0
All Sessions - 3

Re: Different Goals, The same Destination URL

Follower ✭ ✭ ✭
# 10
Follower ✭ ✭ ✭
Can you share Reverse Goal Path for these 3 goals.