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Learn how to set up goals and Ecommerce tracking, verify accuracy of attribution traffic sources, and discuss funnel visualization, Multi-Channel Funnels, the Goal Flow Report, and Enhanced Ecommerce
 
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Destination goal not tracking

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have set up my destination goal as I normally would but it does not appear to be working. 

 

The URL is:

https://www.thejmgroup.com/uploads/The%20JM%20Group%20Salary%20Guide%202016.pdf

 

Any ideas what I am doing wrong?

 

 

1 Expert replyverified_user

Re: Destination goal not tracking

Top Contributor
# 2
Top Contributor
Hi Emma,

How do you track the PDF documents on your website? Do you actually see them in your ordinary page report? Also, you may upload a screenshot of your actual goal definition.

Christoph

Re: Destination goal not tracking

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Christoph,

I have just discovered that because the document is a PDF it cannot be tracked as normal (apologies, this is all rather new to me!)

Is there a way around this?

Regards,

Emma

Re: Destination goal not tracking

Top Contributor
# 4
Top Contributor
Hi Emma,

Absolutely right. If you want to implement PDF tracking - that really depends on your Analytics version and if you are using Google Tag Manager and so on. To put it simply:

If you just have a couple of PDF documents to track, you can do it just manually: Add an Google Analytics Event tracking code to all links to your PDF documents using a JavaScript onClick attribute [1].

If you're already using a Google Tag Manager (GTM) implementation for Google Analytics tracking it's even easier to set up [2].

Christoph

[1] https://raventools.com/gaconfig/google-analytics-event-tracking/file-download/
[2] http://www.simoahava.com/gtm-tips/track-file-downloads-in-gtm-v2/